+44(0)1444 716957
Our services.
The Steady Sate provides a complete range of IT services for homes and small businesses, include IT support and helpdesk, IT MOT health checks, and consultancy services.
Day-to-day support
IT Support and Helpdesk
Clear, reliable help when technology doesn’t work.
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Day-to-day technical support for users, devices, and software
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Diagnosis and resolution of hardware, application, and connectivity issues
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Remote and on-site assistance, depending on the issue
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Focus on permanent fixes rather than repeat call-outs
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Clear explanations and practical advice, without unnecessary jargon
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Support designed to minimise disruption and keep things running smoothly
IT MOT
A clear health check for your technology.
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Review of devices, systems, and core software
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Identification of risks, inefficiencies, and outdated setup
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Assessment of security, backups, and basic resilience
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Simple summary of issues, priorities, and quick wins
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Practical recommendations, not sales-led upgrades
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Designed to highlight what’s working and what needs attention
IT Training and Confidence Building
Helping people use technology with confidence.
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Practical training tailored to real systems and everyday tasks
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Support for users at different confidence and experience levels
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Clear, jargon-free explanations that focus on understanding
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Guidance on safer, more effective ways of working
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Reduced reliance on support through better user capability
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Training designed to build confidence, not overwhelm
Getting organised
MS 365 and the Modern Workplace
Making everyday tools work properly together.
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Setup and management of Microsoft 365/ Google Workspace, including email and collaboration tools
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Configuration of MS Teams/ Google Meet, MS SharePoint/ Google Sites, and MS OneDrive/ Google Drive for practical use
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Reporting and dashboards using tools such as Power BI/ Looker Studio
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Secure access to files, calendars, and communications across devices
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Sensible structure and permissions to reduce confusion and duplication
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Support for modern ways of working, in and out of the office
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Ongoing optimisation to match how people actually work
Intranet and Information Management
Clear structure for documents, knowledge, and comms.
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Design and setup of SharePoint sites and intranet environments
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Structured document management that is easy to navigate and maintain
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Logical organisation of files, policies, and shared information
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Permissions and access aligned to roles and responsibilities
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Reduction of duplication, version confusion, and lost documents
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Support for internal communication and knowledge sharing
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Ongoing improvement to keep information accurate and usable
IT Security and Risk
Reducing risk without adding complexity.
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Identification of security risks across devices, systems, and users
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Sensible protection against common threats and data loss
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Review of access controls, updates, and basic safeguards
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Practical steps to improve security without disrupting use
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Clear guidance on priorities and risk reduction
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Ongoing support to keep protections effective over time
IT Lifecycle Management
Joined-up control from onboarding to offboarding.
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Purchase, delivery and storage of devices
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Management of devices, users, and access across their full lifecycle
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Setup, changes, and removal of accounts and permissions
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Consistent handling of new starters, leavers, and role changes
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Secure configuration and decommissioning of devices
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Reduction of orphaned accounts and unnecessary access
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Clear ownership and accountability throughout the lifecycle
Strategic oversight
Independent Advice
Go back
Unbiased guidance for better decisions.
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Honest advice on technology decisions and changes
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Independent recommendations based on real needs
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Help reviewing quotes, proposals, and supplier claims
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Plain-English explanations of technical options
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Guidance focused on value, risk, and suitability
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Support for one-off or ongoing decisions
Cost Control
Keeping tech spend visible, justified, and under control.
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Review of IT costs, subscriptions, and ongoing commitments
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Identification of unnecessary spend and duplication
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Support with supplier pricing, renewals, and contract terms
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Alignment of technology costs to actual usage and need
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Clear visibility of what you’re paying for and why
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Practical recommendations to improve value without reducing capability
Supplier Goverance
Control and clarity across external providers.
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Oversight of IT suppliers and third-party services
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Support with onboarding, access, and offboarding of providers
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Review of responsibilities, boundaries, and dependencies
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Risk management relating to external access and data handling
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Help interpreting contracts, SLAs, and service commitments
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Clear accountability across internal and external parties
IT and AI Projects
Delivering change without disruption.
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Planning and delivery of projects from start to finish
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Clear scope, timelines, and expectations
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Coordination between users, suppliers, and systems
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Practical change management to support adoption
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Risk identification and mitigation throughout delivery
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Focus on stable outcomes and long-term success
Fractional Leadership
IT leadership without the full-time commitment.
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Senior-level IT oversight on a part-time or flexible basis
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Strategic guidance aligned to business priorities
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Leadership across systems, suppliers, and internal stakeholders
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Support for planning, governance, and decision-making
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Translation between technical detail and business impact
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Stability and direction during growth or change
Compliance and Audit Readiness
Go back
Structured, audit ready systems without complexity.
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Assessment of systems, processes, and data handling against recognised standards
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Support aligned with frameworks such as ISO 27001, GDPR, and industry best practice
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Identification of gaps, risks, and areas requiring control or documentation
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Development of practical policies, procedures, and governance controls
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Preparation for audits, reviews, or client due diligence requirements
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Clear evidence of controls, ownership, and accountability
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Ongoing support to maintain compliance and adapt to change